The technology procurement process can be as simple as knowing what you want and buying it off the shelf (or signing up for the service), or it can be very complicated.
What is most important is that you have a good understanding of the process and what you need to do to ensure a successful outcome.
Overlapping cycle
You will need to start sourcing your replacement technology well before your current contract comes to an end. Technology procurement never really ends.
Identify what you need
What considering whether to procure technology, ask yourself why it is you are buying new technology and what purpose is it to serve.
Find the right supplier
The right supplier may not always meet your requirements completely. Be open to different approaches and different possibilities.
Put it in the contract
If you want to ensure that what you need for your business is what is delivered by the supplier, make sure you document all your requirements in the contract.
Manage the relationship
The only way you can get the best out of the technology and your supplier, is to build a relationship, based on trust. Manage your relationship with your supplier.