Key Consideration 2 – Identify what you need
You may think this sounds such a simple and obvious consideration that it shouldn’t be a consideration at all! You’d be amazed at the number of procurement exercises that have resulted in disaster implementations or outcomes as a result.
The first step to identifying what you need is understanding what you already have and why you are looking to replace it. In other words, what business problem are you trying to solve and what outcome are you hoping to achieve?
It may be that you previously invested Capex in building your infrastructure and now that the infrastructure is close to end of life, you do not want to make such a significant investment again. Consequently, you are considering a move to the cloud instead. It could be that you want to replace legacy software because the licensor no longer supports it, and you have identified it as a security risk.
Once you have identified why you need to procure technology, you can consider the potential options you have to replace it. If you do not know the possible options for replacement, or there are too many to choose from, then look to describe your business requirements in terms of business outcomes. What do you hope to achieve?